ID Vault Security USB Device

ID Vault is a USB security token with an embedded smart card chip. To access your financial accounts with ID Vault you need two-factors; you need your ID Vault PIN (something you know), and you need your ID Vault itself (something you have). If a thief steals your ID Vault, they can't use it without your PIN. If a thief steals your ID Vault PIN, they can't use it without having your ID Vault. ID Vaulttm is available for you to use now - don't wait for your financial institution to give you a security token (you're not waiting for your bank to give you a shredder!). Furthermore, ID Vault works with virtually all financial institutions - one device gives you secure access to all your accounts (you don't want a separate security token for each of your online accounts!). With ID Vault, you can take control of your online security.

I'm well into my second year using this product. Like everyone I was concerned about security on my online accounts. Thought this would allow me to create long, intricate, maximum character passwords. And it does that very thing, but the interface with some web sites just will not work. And what is working one day may not work the next. Multiple page logins seem to be a real problem. I have one page that actually took 3 minutes(clocked on a stop watch) to login. Contacted their tech support and they wanted to blame my PC. Yet other sites login in seconds. On two occasions I have worked with their tech support and eventually was told my problem was being given to a higher level of support. Never heard a thing from them. Like other reviewers I have had times when my PC would recognize the drive. Have had to reload the software more than once to fix this issue. The only positive thing is that the one account I use most seems to work the best. Will I renew for a thrid year, I doubt it. For $40.00 a years it's just not worth the frustration.

This is junk. My laptop got slower every day until I finally uninstalled it today and cannot believe the difference. This product should not be on the market and the manufacturer should be embarrassed. Probably the worst piece of software I have ever installed on a pc in 20 years.

Worked great for about 3 weeks. Now it will not work on my desktop and only partially on the lap top. I would return it but all info is on it and that scares me. $40.00 down the drain. No customer service either. Replied with a generic email to reinstall from the website. Still did not function. Live and Learn!!!!!!

This program is mediocre in comparison with Roboform Pro for the following reasons: 1. You have to pay an annual subscription fee to keep it operational. Wouldn't be worth it if the initial software was FREE. 2. Is not usuable on most public computers as you have to install software to make it run. Most public computers will not allow you to install software, so for those of us who travel to remote locations where we don't always want to lug a laptop, this program is USELESS. Do a little research, as I have, and you will see that this is not the product to buy. Another benefit to Roboform is that you can use the software for a free trial and if you have less than 10 passwords, there's no need to pay a cent. If you have more than 10 passwords (as I'm sure most of us do), it's a vastly superior product and way less expensive in the long run due to the renewals that you must pay for ID Vault.

I found this product to be the most unreliable and most unstable software I have ever encountered in 15 years of computer use. After 3 weeks of very sporadic operation, the software stopped functioning totally and now will not allow itself to be removed or reinstalled. As has been noted elsewhere in these reviews, a request for technical assistance was met with a generic and non-helpful computer generated response. While I was hopeful that this product would deal with the on-line security issues that we all have concerns about, my experience with this product proved to be very frustrating, time consuming and, ultimately, a waste of money.