Logitech Harmony 890 Advanced Universal Remote Control

Imagine... controlling all your devices using only one remote - without a direct line of sight to the components! With the Harmony 890 Remote, you can still control your home entertainment while all those unsightly wires and components remain hidden behind cabinet doors or walls.

We own two Harmony 890 remotes. At first we thought we liked the original one we'd purchased -- programming it was a bit of a pain, but usage was fairly user-friendly. So we bought a second 890 for our bedroom theatre, as we had just upgraded the home theatre receiver and set up a better package in our bedroom. Whereupon we found that the original 890 will no longer program. It refuses to "talk" with any computer after just 10 months of use. Contacting Logitech was worse than useless -- they have NO idea what customer service is, nor do they appear to have any clue about the products they sell. And unfortunately, my husband drug his feet in trying to resolve the problem and we can no longer return the second remote (that one, obviously, is our fault). And the second remote, while it will talk to the computer, refuses to recognize two of our listed products (the receiver and the projector, both of which had worked previously). At first I thought it was operator error, as they say, but after walking through it with my husband I realize his frustration in that the programming keeps glitching and the remotes fail to work. I should have known that something would go wrong with a remote this pricey, but this has soured me on Logitech in general.

We chose to buy this through Beach Camera where it was significantly less in price. We were worried once we got it that it would be difficult to set up. It was not! It is very user friendly...very easy to set up and we even set up a button for Vudu which we love. This is a great product and sure beats having 6 different remotes! It is reliable and we put it in a rechargeable cradle every night. We would highly recommend this remote!

I found the Logitech Harmony 890 Remote to be easy to set up, easy to operate and trouble-free. Although expensive, its outstanding design and the interactive setup software support the old adage, "You get what you pay for." I highly recommend it to anyone who wants to control components that are kept out of view. If you components are all line-of-sight, permitting IR control, don't waste your money. It is the 890's superb RF capability which sold (and continues to sell) me.

This is the remote that your father would have wanted. First thing I would say is, Update the remote as soon as you get it. I heard people complain bout incompatiblity and its mains due to their remote not being upgrade. Contacting was a breeze. It recognised my old stereo system without any problems. The only hang up was the configure under the activies didnt always work to power it off, but after a couple of "Did this fix the problem" the problem hasn't risen again. The different activies button make it a god sent. My only complaint is that its not bluetooth compatible, but I live with that. If you have RF systems this is a no brainer. Its still a tad pricey but for the comfort of having everything easily controlled by one device, its worth the price.

Took a while to set up. Software kept telling me to unplug, then re-connect USB cable. Tried calling Logitech support line. Gave up after 30 minutes on hold. Ended up fixing on my own. Works as I expected. Easy to use software. Works great overall and I recommend, but still just an overpriced remote control. Glad I bought on sale.